Grent has implemented a forms based process that has the following benefits:
Online Knowledge base & FAQ system is convenient for effective and handy trouble shooting.
Integrated Live Support for real time trouble shooting.
Ticket system
Submit a ticket at https://helpdesk.grent.com If you you purchased your domain or related services through our resellers, partners, we encourage you to solve your issue directly with your reseller or the service provider via which you purchased your service. Any assistance needed, please choose end user portal at helpdesk.grent.com.
We will acknowledge the receipt of your email/ticket if the email is successfully received. Our account specialist will respond to your ticket within 72 hours.
To contact us
Please use the above online ticket system to submit your requrests; if you prefer to send us an email, please use the following email addresses for different regions
| Customer Support |
support@grent.com |
| Business Channel |
sales@grent.com |
| ?Note: If you are end user, we encourage you to seek assistance from or solve your issue with your service provider directly. If you believe that we need to intervene in your case, please open a ticket at https://helpdesk.grent.com. |
- Report domain Abuse
- To report abuse, spam or phishing, please send to abuse@grent.com
- Suggestions and Comments
- Any of your suggestions and comments means much to us, please send your valuable suggestions and comments to: complaints@grent.com.
- Complaint Center
- For legal matters, please send to legal@grent.com.
Our mission is to empower SMB Owners to Succeed Online
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